Terms of Service
Effective date: October 9, 2026
These Terms of Service govern your use of the website at https://www.drchariker.com, our website chat, our newsletter, and our text messaging program. These Terms are an agreement between you and Mark E. Chariker, M.D., FACS ("Dr. Chariker," "we," "us," or "our"), 222 S. First Street, Suite 100, Louisville, KY 40202.
By using our website, chat, newsletter, or text messaging program, you agree to these Terms. If you do not agree, please do not use them. Please also read our Privacy Policy at https://www.drchariker.com/privacy-policy.
Our Website
Our website provides general information about Dr. Chariker's practice and the cosmetic, reconstructive, and pediatric plastic surgery services we offer. We may change or update the website at any time.
Information on our website is not medical advice. Using our website, chat, or text messages does not create a doctor-patient relationship. Only a consultation with Dr. Chariker can determine whether a procedure is right for you. Any care you receive is governed by the consent forms, financial policies, and other agreements you sign as a patient, not by these Terms.
You must be 18 or older to request an appointment or opt in to text messages. A parent or legal guardian must request appointments for a minor.
Acceptable Use
When using our website, chat, or text messages, you agree not to:
Use them for any unlawful purpose
Provide false information or impersonate someone else
Interfere with or disrupt the website or its security
Copy or collect content from the website using automated tools
Send spam or harmful, offensive, or threatening content
Website Chat
Our website chat is provided by a third-party platform. Some responses are generated automatically, including by artificial intelligence. These responses are for general information only. They are not medical advice, a diagnosis, a price quote, or a substitute for a consultation with Dr. Chariker.
Do not use the chat or text messages for medical emergencies. If you have a medical emergency, call 911. If you have an urgent concern after surgery, call our office at 502.568.4800.
Chat conversations are recorded and stored as described in our Privacy Policy.
SMS Text Messaging Terms
Program description. Dr. Chariker's text messaging program sends appointment confirmations and reminders, follow-up messages about your visit, replies to your questions, office updates, and information about specials and events.
How to opt in. You can opt in by checking the optional, unchecked text message box on a website form, by agreeing in our website chat, or by giving consent in our office or over the phone. Opting in is optional and is not a condition of receiving care or making a purchase.
By opting into Dr. Chariker's SMS program, you agree to receive marketing and transactional messages. Message and data rates may apply. Message frequency varies. Reply STOP to opt-out or HELP for help. Carriers are not liable for delayed or undelivered messages.
Required disclosure. Message and data rates may apply. Message frequency varies. Carriers are not liable for delayed or undelivered messages.
Message frequency. Message frequency varies based on your appointments and requests.
Message and data rates. Message and data rates may apply, depending on your mobile plan.
How to opt out. Reply STOP to any message at any time. You will receive one confirmation message, and then no further texts unless you opt in again.
How to get help. Reply HELP to any message, or call us at 502.568.4800.
Carrier liability. Carriers are not liable for delayed or undelivered messages.
Delivery. We cannot guarantee that every message will be delivered. Do not rely on text messages for medical emergencies.
Your number. By opting in, you confirm that you are the owner or regular user of the mobile number you provide.
Privacy. Please see our Privacy Policy at https://www.drchariker.com/privacy-policy. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.
Newsletter and Email
If you sign up for our newsletter, we will send you periodic emails with office updates and information about our services, specials, and events. You can unsubscribe at any time using the link in any email.
Website Visitor Information
Our website uses cookies and a visitor identification service, as described in our Privacy Policy. You can limit them by blocking or deleting cookies in your browser settings.
Our Content
The text, photos, videos, before-and-after images, logos, and other content on our website belong to us or are used with permission. You may view the content for your personal, noncommercial use only. You may not copy, share, or reuse it without our written permission.
Third-Party Links and Services
Our website may link to other websites or use services provided by third parties. We do not control those sites or services and are not responsible for their content or practices.
Disclaimer
Our website, chat, newsletter, and text messaging program are provided "as is" and "as available," without warranties of any kind. Results shown on our website, including before-and-after photos and patient reviews, reflect individual experiences. Every patient is different, and results are not guaranteed.
Limitation of Liability
To the extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website, chat, newsletter, or text messaging program.
Indemnification
You agree to protect and hold us harmless from any claims, losses, or expenses arising from your misuse of our website, chat, newsletter, or text messaging program, or from your violation of these Terms.
Governing Law
These Terms are governed by the laws of the Commonwealth of Kentucky. Any dispute related to these Terms will be handled in the state or federal courts located in Jefferson County, Kentucky.
Changes to These Terms
We may update these Terms from time to time. When we do, we will post the updated version on this page and change the effective date at the top. Your continued use of our website, chat, newsletter, or text messaging program means you accept the updated Terms.
General
If any part of these Terms is found to be unenforceable, the rest will remain in effect. These Terms are the entire agreement between you and us about your use of our website, chat, newsletter, and text messaging program.
Contact Us
If you have questions about these Terms, please contact us:
Mark E. Chariker, M.D., FACS
222 S. First Street, Suite 100 Louisville, KY 40202
Phone: 502.568.4800